Tom Muir is an accomplished C-suite leader and former career senior executive with four decades of leadership experience in the Federal Government, private sector and U.S military. He has delivered higher business performance, lowered costs, and improved the customer experience for large-scale multi-functional enterprise shared services through experienced problem solving, employee empowerment and rapid change. He is a trusted advisor to Cabinet Secretaries and Federal Government leaders. Mr. Muir retired from federal service in October 2022.
Mr. Muir began his service as a career senior executive in the Federal Government in 2008 as the Director of the National Operations Center for the Department of Homeland Security (DHS). From 2010 through 2019, he served with the Department of Veterans Affairs (VA). He began his service in VA as the Director for Personnel Security and Identity Management. He served as the Deputy Secretary of Management for the National Cemetery Administration providing HR, IT, acquisition, procurement, construction, facilities management, and public affairs. Mr. Muir was the first Executive Director for Shared Services accountable to increase the customer experience, improve performance and reduce costs for VA-wide enterprise services. Finally, he served as Associate Executive Director for Acquisitions and Program Management within the Office of Acquisition, Logistics and Construction.
In 2021, Mr. Muir was appointed the Interim Director for Administration and Management, performing the duties of the Chief Administrative Officer for the Department of Defense. He was the Agency Transition Director for DOD for the 2020-2021 Presidential Transition. He led the Pentagon’s response to the COVID-19 pandemic and served as the Senior Advisor to the Director of Administration and Management in the Office of the Secretary of Defense. Mr. Muir first joined DOD in 2019 as the Director for Washington Headquarters Services, providing enterprise shared services and mission support to the Office of the Secretary of Defense. He led a 3,000-member employee and contractor team that provided HR, finance, budget, contracting, procurement, facilities management, Pentagon building services and construction to over 105,000 customers with an annual budget of $1.1 billion.
Mr. Muir served over 26 years in the U.S. Army retiring as a Colonel in 2008. He was decorated for achievements in combat and peacetime, including the Purple Heart and awards for valor. He holds two master’s degrees in strategy and is a graduate of the U.S. Military Academy, West Point, New York.