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Public Management in an Uncertain Environment: Lessons from Enterprise Risk Management : IBM Center for The Business of Government , July 25, , 2023

July 25, 2023

IBM Center for The Business of Government

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From the document: "The environment in which government departments and agencies operate is changing at an increasing pace and in multiple dimensions. Advances in technology lead to changes in expectations for those whom a government agency serves, changes in ways to meet those expectations, and changes in external threats such as from cyberattacks. Economic changes lead to changing budgets and changing demand for an agency’s services; an economic downturn for example, may lead to increasing demand for social services even as budget resources become constrained. Changing politics leads to the redirection of government priorities and agency missions, sometimes with major implications for agencies. Finally, the natural environment itself is changing, leading to growing physical threats from wildfires, floods, and other climate changes."

Authors - Stanton, Thomas H.



Stanton, Thomas H.


IBM Center for The Business of Government


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