The Defense Contract Management Agency's Resource Workload Model Ecosystem: A Basis for Enhanced Warfighter Support : RAND Corporation , March 5 , 2026
The Defense Contract Management Agency's Resource Workload Model Ecosystem: A Basis for Enhanced Warfighter Support : RAND Corporation , March 5 , 2026
From the report: “The Defense Contract Management Agency (DCMA) is the U.S. Department of War’s (DOW’s) lead organization for contract oversight, administration, and support, from pre-award through closeout.1 In its contract management mission, DCMA plays three mutually reinforcing roles. First, the agency supports DOW warfighter lethality and readiness by enabling the timely delivery of supplies that span the full spectrum of military capabilities. Second, DCMA provides financial oversight for contract execution and delivery, ensuring effective stewardship and efficient use of taxpayer dollars. Third, DCMA is uniquely positioned to provide insight into the operation of the defense industrial base for national decisionmakers, providing perspectives “from balance sheet to factory floor.”2
In fulfillment of these roles, DCMA has been modeling its manpower and workload with growing sophistication over the past ten years. This effort is providing increasingly more accurate and more actionable information to support budget requests, manpower allocations, and workload acceptance and assignment decisions. DCMA asked us to validate the accuracy and usefulness of the DCMA headquarters Integrated Workload Resource Model (IRWM), including its supporting function-specific Resource Workload Models (RWMs). In conducting this validation effort, our research and analysis focused on two key questions:
• Is DCMA accepting the highest-priority mission work, given current funding and staffing levels?
• Is DCMA doing work efficiently and to the appropriate standard of performance?”
Authors - Gates, Susan M., Wingfield, Tom, Peters, Heidi, Crosby, Brandon, Bicksler, Barbara A., Mehta, Karishma R., Lashendock, Jack, Brennan, ElliotSubjects
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