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Employee Engagement and Commitment: A Guide to Understanding, Measuring, and Increasing Engagement in Your Organization : Society for Human Resource Management

Society for Human Resource Management

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From the report: “Employees who are engaged in their work and committed to their organizations give companies crucial competitive advantages—including higher productivity and lower employee turnover. Thus, it is not surprising that organizations of all sizes and types have invested substantially in policies and practices that foster engagement and commitment in their workforces. Indeed, in identifying the three best measures of a company’s health, business consultant and former General Electric CEO Jack Welch recently cited employee engagement first, with customer satisfaction and free cash flow coming in second and third, respectively.”



Vance, Robert J.


Society for Human Resource Management


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