Skip to main content Skip to footer site map

A Model of Strategic Human Capital Management : U.S. Government Accountability Office , 2002


U.S. Government Accountability Office

Download PDF

From the report: “People are an agency’s most important organizational asset. An organization’s people define its character, affect its capacity to perform, and represent the knowledge-base of the organization. As such, effective strategic human capital management approaches serve as the cornerstone of any serious change management initiative. They must also be at the center of efforts to transform the cultures of federal agencies so that they become less hierarchical, process-oriented, stovepiped, and inwardly focused; and more flat, results-oriented, integrated, and externally focused.”



U.S. Government Accountability Office


PDF - Download

Related Resources