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Human Capital: Additional Collaboration Between OPM and Agencies Is Key to Improved Federal Hiring. Washington, DC : General Accounting Office (GAO) , June , 2004

June 2004

General Accounting Office (GAO)

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From the report: “Congress, the Office of Personnel Management (OPM), and agencies have recognized that federal hiring has needed reform, and they have undertaken various efforts to do so. In particular, Congress has provided agencies with additional hiring flexibilities, OPM has taken significant steps to modernize job vacancy announcements and develop the government’s recruiting Web site, and most agencies are continuing to automate parts of their hiring processes. Still, problems remain with a job classification process that many view as antiquated, and there is a need for improved tools to assess the qualifications of job candidates.”



General Accounting Office (GAO)




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