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MHS Patient Satisfaction Surveys

"The survey program was formally established in response to the National Defense Authorization Act Public Law. No. 102-484, § 724, 106 Stat. 2315, 2440 (1992) which states; the administering secretaries shall conduct annually a formal survey of persons receiving health care to determine: Availability of services provided, type of services received and facilities where provided, familiarity with availability and facilities, health status, satisfaction with system and quality provided, and other matters as appropriate"

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