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Federal Training Investments: Office of Personnel Management and Agencies Can Do More to Ensure Cost-Effective Decisions. Washington, DC : Government Accountability Office (GAO) , September 17, , 2012

September 17, 2012

Government Accountability Office (GAO)

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From the report: “Many Chief Human Capital Officers (CHCOs) reported that they are implementing several leading practices important to making strategic decisions about training delivery, such as determining the best mix of decentralized and centralized training and considering government-wide reform when planning training. However, many CHCOs reported they are not implementing some practices that support making more cost-effective training investment decisions, such as prioritizing training so that the most important needs are met first and evaluating the benefits of training. In addition, many CHCOs do not have information from component or sub-agency leaders regarding their level of investments and priorities.”



Government Accountability Office (GAO)




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