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Support for DoD Supervisors in Addressing Poor Employee Performance: A Holistic Approach : RAND Corporation , 2018


RAND Corporation

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From the report: "In April 2017, the Office of Management and Budget (OMB) issued a memorandum outlining a comprehensive plan for reforming the federal government. As part of this plan, federal agencies were instructed to develop long-term strategies for reducing the sizes of their workforces, as well as to engage in short-term actions to maximize employee performance. Their efforts were to include both rewards and recognition for high performers and sanctions or removal of poor performers. At the time of the memorandum’s release, the U.S. Department of Defense (DoD) already had changes under way intended to maximize the performance of its civilian workforce, the largest civilian workforce in the federal government at approximately 732,000 appropriated employees and, arguably, also one of the most diverse in terms of occupations. Specifically, in early 2016, DoD issued instructions to establish the Defense Performance Management and Appraisal Program (DPMAP). DPMAP was established as a result of the National Defense Authorization Act (NDAA) for Fiscal Year (FY) 2010 (codified in 5 U.S.C. § 9902), which provided the Secretary of Defense with the authority to promulgate agency rules and regulations providing for a new performance management program for DoD’s General Schedule civilian workforce. DPMAP’s goal is to establish “a culture of high performance through greater employee/ supervisor communication and accountability, increased employee engagement, transparent processes, and improved capabilities in recruiting, developing, and rewarding” the DoD workforce. According to DoD, as of May 2017, more than 273,000 DoD employees were covered by DPMAP, and more than 630,000 employees will be evaluated under DPMAP policies and processes by the time the program is fully implemented in late 2018."

Authors - Werber, Laura, Mayberry, Paul W., Doboga, Mark, Gehlhaus, Diana



Werber, Laura, Mayberry, Paul W., Doboga, Mark, Gehlhaus, Diana


RAND Corporation


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