Skip to main content Skip to footer site map
Updates

USAJOBS Website: OPM Has Taken Actions to Assess and Enhance the User Experience. Washington, DC : Government Accountability Office (GAO) , October 13, , 2020

October 13, 2020

Government Accountability Office (GAO)

Download PDF

From the report: “The Office of Personnel Management (OPM) uses a variety of sources to assess the user experience with USAJOBS, the central website for posting federal job openings. GAO found that OPM’s assessments generally track key measures in accordance with selected government-wide guidance. Specifically, OPM collects data on most of the website performance measures recommended by selected guidance from Digital.gov, including the number of times pages were viewed, the percentage of users who use the USAJOBS search box, and overall customer experience.”

Subjects

Publishers

Government Accountability Office (GAO)

Publications

GAO-21-31

Format

PDF - Download

Related Resources

s