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Baldrige Excellence Framework (Business/Nonprofit): Proven Leadership and Management Practices for High Performance : U.S. Department of Commerce , 2023


U.S. Department of Commerce

​​​​​​This leadership and performance management framework empowers your organization to accomplish its mission, improve results, and become more competitive. The 2023–2024 Baldrige Excellence Framework® booklet includes the Criteria for Performance Excellence® (covering critical aspects of achieving excellence throughout your organization), core values and concepts (beliefs and behaviors found in high-performing organizations), guidelines for responding to the Criteria and evaluating and scoring processes and results, and a glossary of key terms.”

Authors - National Institute of Standards and Technology


National Institute of Standards and Technology


U.S. Department of Commerce

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