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Managing and Measuring Performance in Public and Nonprofit Organizations: An Integrated Approach : Jossey-Bass , August , 2014

August 2014


​​​​​​Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more.”

Authors - Poister, Theodore H., Aristigueta, Maria P., Hall, Jeremy L.

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