Public and Private Agencies Need to Manage for Results, Not Just Measure Them : The Urban Institute , August 31, , 2004
Public and Private Agencies Need to Manage for Results, Not Just Measure Them : The Urban Institute , August 31, , 2004
From the report: “A Northern Virginia Urban League program that provided employment assistance to pregnant and parenting teens routinely collected information on whether the teens had found jobs, a major goal for the program. When the program broke out the employment success data by race and ethnicity, it found that a high proportion of Hispanic clients were not obtaining employment. This led the program to review its procedures and make a number of revisions, including hiring a young Hispanic woman as a caseworker. The employment outcome for Hispanics subsequently rose from about 50 percent to about 60 percent.”
Authors - Hatry, Harry P.Related Resources
