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DoDI 8440.01, DoD Information Technology (IT) Service Management (ITSM) : Department of Defense , December 24, , 2015

December 24, 2015

Department of Defense

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From the document: "Pursuant to the authority in DoD Directive (DoDD) 5144.02 (Reference (a)), this instruction: a. Establishes policy, assigns responsibilities, and provides procedures for ITSM in accordance with DoDD 8000.01 (Reference (b)) and DoD Instruction (DoDI) 8320.02 (Reference (c)). b. Provides a DoD-wide standard ITSM framework for the implementation and management of high quality IT services. This includes service management standards that enable conformance to objectives, integrated operations, audit, and capability assessment."


Department of Defense


Department of Defense


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