From the document: "Pursuant to the authority in DoD Directive (DoDD) 5144.02 (Reference (a)), this instruction: a. Establishes policy, assigns responsibilities, and provides procedures for ITSM in accordance with DoDD 8000.01 (Reference (b)) and DoD Instruction (DoDI) 8320.02 (Reference (c)). b. Provides a DoD-wide standard ITSM framework for the implementation and management of high quality IT services. This includes service management standards that enable conformance to objectives, integrated operations, audit, and capability assessment."